[ CourseLala.com ] Udemy - Customer Success Foundations - Onboarding Best Practices
File List
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/6 - When to Start Building a Customer Success Plan.mp4 101.2 MB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/5 - Customer Success Plan Components.mp4 92.1 MB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/8 - Why is the Customer Success handoff important.mp4 90.6 MB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/9 - Determine Who Does What and When.mp4 90.3 MB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/4 - What is a Customer Success Plan and Why Create One.mp4 77.5 MB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/12 - What is a playbook.mp4 77.3 MB
- ~Get Your Files Here !/1 - Welcome Introduction/1 - Instructor Course Introduction.mp4 71.1 MB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/13 - What Onboarding Playbooks should I create.mp4 68.5 MB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/14 - Components of a Playbook.mp4 65.3 MB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/10 - The Internal Handoff Meeting.mp4 60.4 MB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/11 - The External Handoff Meeting.mp4 58.6 MB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/7 - Exercise Building a Customer Success Plan.mp4 53.4 MB
- ~Get Your Files Here !/1 - Welcome Introduction/2 - The Importance of Onboarding.mp4 36.3 MB
- ~Get Your Files Here !/5 - Wrap Up/16 - Final Thoughts.mp4 21.1 MB
- ~Get Your Files Here !/1 - Welcome Introduction/3 - Exercise Reflection Activity What do you want to get out of this course.mp4 20.0 MB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/15 - Exercise Create Your Own Playbook.mp4 17.3 MB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/7 - Customer-Success-Plan-Template-Instructions.pdf 111.2 KB
- ~Get Your Files Here !/5 - Wrap Up/16 - Section-2-Customer-Success-Plan-Template-Instructions.pdf 111.2 KB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/15 - Complete-the-Onboarding-Playbook.pdf 62.7 KB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/11 - Section-3-Exercise-Present-Your-Customer-Success-Plan.pdf 36.8 KB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/7 - Customer-Success-Plan-Template.docx 21.9 KB
- ~Get Your Files Here !/5 - Wrap Up/16 - Section-2-Customer-Success-Plan-Template.docx 21.9 KB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/15 - Section-4-Exercise-Complete-the-Onboarding-Playbook.docx 15.6 KB
- ~Get Your Files Here !/5 - Wrap Up/16 - Section-4-Exercise-Complete-the-Onboarding-Playbook.docx 15.6 KB
- ~Get Your Files Here !/5 - Wrap Up/16 - Section-3-Exercise-Present-Your-Customer-Success-Plan.docx 14.5 KB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/5 - Customer Success Plan Components English.vtt 5.7 KB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/6 - When to Start Building a Customer Success Plan English.vtt 5.7 KB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/9 - Determine Who Does What and When English.vtt 5.4 KB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/8 - Why is the Customer Success handoff important English.vtt 5.2 KB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/12 - What is a playbook English.vtt 4.4 KB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/4 - What is a Customer Success Plan and Why Create One English.vtt 4.4 KB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/13 - What Onboarding Playbooks should I create English.vtt 4.1 KB
- ~Get Your Files Here !/1 - Welcome Introduction/1 - Instructor Course Introduction English.vtt 3.9 KB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/14 - Components of a Playbook English.vtt 3.8 KB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/10 - The Internal Handoff Meeting English.vtt 3.6 KB
- ~Get Your Files Here !/3 - Establish a Smooth Customer Success Handoff Process/11 - The External Handoff Meeting English.vtt 3.5 KB
- ~Get Your Files Here !/2 - Create a Customer Success Plan Establish the Definition of Success/7 - Exercise Building a Customer Success Plan English.vtt 3.0 KB
- ~Get Your Files Here !/1 - Welcome Introduction/2 - The Importance of Onboarding English.vtt 2.3 KB
- ~Get Your Files Here !/1 - Welcome Introduction/3 - Exercise Reflection Activity What do you want to get out of this course English.vtt 1.3 KB
- ~Get Your Files Here !/5 - Wrap Up/16 - Final Thoughts English.vtt 1.2 KB
- ~Get Your Files Here !/4 - Create Onboarding Playbooks/15 - Exercise Create Your Own Playbook English.vtt 1.1 KB
- ~Get Your Files Here !/Bonus Resources.txt 386 bytes
- Get Bonus Downloads Here.url 180 bytes
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